Privacy Policy

PRIVACY POLICY

RCBA TRAINING INSTITUTE | RAPIDCHECK DIAGNOSTICS | RCBA RAPIDCHECK BUSINESS ACADEMY

Effective Date: 05/01/2026

RCBA Training Institute, RapidCheck Diagnostics, RCBA RapidCheck Business Academy, their owners, officers, directors, affiliates, subsidiaries, instructors, employees, contractors, volunteers, representatives, licensors, successors, and assigns (collectively referred to as the "Company," "RCBA," "RapidCheck," "Business Academy," "we," "our," or "us") are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy applies to all websites, online courses, mobile applications, social media platforms, online communities, digital products, educational programs, healthcare services, consulting services, specimen collection services, compliance services, business coaching, memberships, live events, webinars, virtual classrooms, and any other products or services offered by RCBA Training Institute, RapidCheck Diagnostics, and RCBA RapidCheck Business Academy.

By accessing our website, enrolling in courses, scheduling services, purchasing products, joining memberships, attending training, participating in coaching programs, using our digital platforms, or otherwise engaging with our businesses, you acknowledge that you have read, understood, and voluntarily agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Address

  • Email Address

  • Telephone Number

  • Date of Birth

  • Government Identification

  • Employer Information

  • Emergency Contact Information

Educational Information

  • Course Enrollment

  • Certificates Issued

  • Attendance Records

  • Examination Results

  • Qualification Records

Healthcare Information (RapidCheck Diagnostics Only)

  • Specimen Collection Information

  • Drug Testing Information

  • DNA Collection Information

  • Fingerprinting Records

  • Occupational Health Information

  • Medical Documentation (when applicable)

Payment Information

  • Billing Address

  • Payment Confirmation

  • Transaction History

RapidCheck Diagnostics does not store complete debit or credit card information. Payment processing is handled by secure third-party payment providers.

2. How We Use Your Information

Your information may be used to:

✔ Register you for training

✔ Schedule appointments

✔ Perform requested services

✔ Process payments

✔ Issue certificates

✔ Verify qualifications

✔ Provide customer support

✔ Respond to inquiries

✔ Improve our services

✔ Maintain compliance with federal, state, and local regulations

✔ Protect against fraud

✔ Conduct internal quality assurance

3. Information Sharing

We do not sell your personal information.

Information may be shared only when necessary with:

  • Government agencies

  • Employers (when authorized)

  • Laboratories

  • Medical Review Officers (MROs)

  • Third-party certification organizations

  • Payment processors

  • Technology providers

  • Insurance companies (when applicable)

  • Attorneys or courts when legally required

  • Law enforcement when required by law

4. HIPAA Notice

Where applicable, RapidCheck Diagnostics complies with the Health Insurance Portability and Accountability Act (HIPAA).

Protected Health Information (PHI) will only be disclosed:

  • With your authorization

  • For treatment

  • For payment

  • For healthcare operations

  • As otherwise permitted or required by law

5. Cookies & Website Analytics

Our website may use:

  • Cookies

  • Analytics tools

  • Security monitoring

  • Performance tracking

These technologies help improve website functionality and user experience.

You may disable cookies through your browser settings.

6. Communications

By providing your contact information, you consent to receive:

  • Appointment reminders

  • Training notifications

  • Course updates

  • Business communications

  • Promotional emails

  • Text messages

  • Customer service communications

You may opt out of marketing communications at any time.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information.

However, no electronic transmission or storage system is completely secure. We cannot guarantee absolute security.

8. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for:

  • Privacy practices

  • Security

  • Policies

  • Content

of third-party websites.

9. Children's Privacy

Our services are not intended for children under the age required to consent under applicable law.

We do not knowingly collect personal information from children without appropriate authorization where required.

10. Data Retention

We retain information only for as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Maintain educational records

  • Meet regulatory requirements

  • Resolve disputes

  • Enforce agreements

11. Your Rights

Subject to applicable law, you may request to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of eligible information

  • Update your contact information

  • Withdraw certain consents

  • Request copies of your records where applicable

Certain records may be retained when required by law.

12. Photography & Media

Photographs, videos, testimonials, classroom recordings, or marketing content will not be used for promotional purposes without your separate written consent, except where permitted by law or captured in public settings.

13. Confidentiality

RCBA Training Institute and RapidCheck Diagnostics maintain the confidentiality of client, student, patient, donor, employer, and business information.

Students, clients, and visitors may not disclose proprietary business information, training materials, internal procedures, or confidential business practices without written authorization.

14. Legal Disclaimer

Although we take reasonable precautions to protect your information, RCBA Training Institute, RapidCheck Diagnostics, their owners, affiliates, employees, instructors, contractors, and representatives shall not be liable for unauthorized access, cyberattacks, data breaches, system failures, internet interruptions, third-party service failures, or other events beyond our reasonable control.

15. Third-Party Disclaimer

We are not responsible for:

  • Laboratory delays

  • Employer decisions

  • Government agency processing

  • Medical Review Officer determinations

  • Certification organizations

  • Licensing boards

  • Shipping companies

  • Internet outages

  • Software providers

  • Payment processor interruptions

  • Third-party vendors

16. No Guarantee

We make no guarantee regarding:

  • Employment

  • Income

  • Business success

  • Government contracts

  • Certification approval

  • Licensing

  • Laboratory turnaround times

  • Examination results

  • Employer acceptance

Individual results depend upon many factors beyond our control.

17. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.

Updated policies become effective immediately upon publication on our website.

18. Contact Information

Questions regarding this Privacy Policy may be directed to:

RCBA Training Institute
RapidCheck Diagnostics

Email: info@rapidchecktraininginstitute.org

Phone: 336-355-7176

Electronic Acknowledgment

X☐ By checking this box, I acknowledge that I have read and understand this Privacy Policy. I consent to the collection, use, disclosure, and storage of my information as described herein. I understand that my electronic acceptance has the same legal force and effect as my handwritten signature.

© RCBA Training Institute & RapidCheck Diagnostics. All Rights Reserved.